FAQ

Frequently asked questions

What GPS data do I need to enter into the navigation device?

Address: 87766 Memmingerberg, Am Flughafen 42Coordinates: 47 ° 59’ 20.28” north, 10 ° 13’ 51.46” east

How far is the airport from the main railway station?

The distance between the airport and Memmingen main station is approximately 6 kilometres.

Which public transport services operate at Memmingen Airport?

The Memmingen Airport City Shuttle takes you to the main railway station in Memmingen. The “Allgäu Airport Express” takes you to Munich Central Station and Flixbus offers various routes from Memmingen Airport.Further details can be found here: Travelling by public transport

How do I purchase a flight ticket?

Flight tickets can be purchased via the official website of Memmingen Airport. You also have the option of booking your flights online directly with the airline. Alternatively, you can also purchase your flight tickets directly at the Airport Service Center.Please note: flight prices are determined on a variable basis by the airlines, and cannot be influenced by the airport in any way.

How many hours before the flight should I be at the airport?

To ensure that everything runs smoothly, we recommend arriving at the airport 2 hours before your flight. You should arrive at your gate at least 40 minutes before departure.

When should I carry out the check-in?

To avoid a service charge for check-in, it is advisable to check in online in advance. The boarding pass can then be printed out or digitally on your mobile phone. Please contact your airline in advance to find out about all important arrival and processing times.

When do the check-in counters and security checks open?

The security check is open from two hours before the first departure.The check-in counter opens at least two hours before the flight and usually closes 40 minutes before departure

Are there lockers at Memmingen Airport?

No.

Is there a Business Lounge at Memmingen Airport?

No.

Can I change money at the airport?

There is no bureau de change at Memmingen Airport.

Can I withdraw money at the airport?

Yes, there is a Sparkasse ATM in the public area of the terminal.

Can I smoke at Memmingen Airport?

Smoking is only permitted in the designated areas. The smoking area in the beer garden is located in the security area. After passport control, you have the opportunity to smoke in our smoking cabin.

When does the gate close?

The gate usually closes 20 minutes before the flight.

Where can I get the VAT refunded?

If you are resident outside the EU, you can have a proportion of the VAT you have paid refunded. Only forms from Global Blue Germany with a customs stamp that is no more than four years old will be processed. You can put the completed form in the letterbox at check-in counter 1.

What special regulations apply to the flight to Tel Aviv?

Check-in for flights to Tel Aviv opens 2 hours and 30 minutes before departure.Travellers to Israel are subject to a stricter monitoring protocols. Please allow extra time for security and passport control.

Note: Due to the designated routing at Memmingen Airport, it is not possible for travellers to Tel Aviv to shop in our duty-free shop.

Is there a duty-free shop at Memmingen Airport?

Yes. The duty-free shop is open for you at all times.

Can I pay by credit card?

Yes. Our duty-free shop accepts all common means of payment. We also accept banknotes in USD, CHF and GBP.

Can duty-free items be transported in hand baggage?

Yes. In addition to hand baggage, each airline allows you to take one shopping bag from the shop per passenger on board free of charge.

What parking options does Memmingen Airport offer?

Our car parks are located in the immediate vicinity of the terminal. It is best to book your parking space online on our website in good time, as the availability of parking spaces may be limited, especially during holiday periods. Book your parking space here.

What should I do when I reserve a parking space?

For details of our online bookings, please refer to our General Terms and Conditions and your booking confirmation.

Where do I park as a driver either picking up or dropping off?

The cheapest way to pick up and drop off passengers is to park in P1 directly in front of the terminal. Parking is free for the first 10 minutes.

Where can I park barrier-free?

You can stop directly in front of the terminal in the marked areas for 10 minutes free of charge. Several parking spaces in all car parks are specially marked for guests with reduced mobility.

Can I borrow a wheelchair?

Wheelchairs can be borrowed free of charge from the terminal. Please contact our staff at the check-in desk.

Where do I register my assistance needs?

To ensure that everything runs smoothly, it is important to register with your airline in good time. When booking online or at the travel agency, at the latest when collecting your ticket, please state the type of disability and the scope of assistance you require. The airport and airline staff will be happy to help you.

Am I allowed to carry baby food in my hand baggage?

Yes. Please remove the baby food from your baggage before the security check and place it separately in the containers provided, in the same way as the liquids carried in your hand baggage.

Where can I change my child’s nappy?

Changing tables can be found in the disabled toilets.

Can I take the pram with me?

Yes. It is important to label the pushchair at the check-in counter.

Are children of minor age allowed to travel alone?

Please contact your airline for more information.

What counts as hand baggage?

Hand luggage usually consists of just one small piece of luggage that can be taken into the aircraft cabin. As the airlines specify different dimensions, please check with your airline before departure.

Which liquids may be carried in hand baggage?

Liquid containers transported in hand baggage may not contain more than 100 ml and must be stored in a transparent, resealable bag with a maximum capacity of 1 litre. This also includes jelly-like and spreadable consistencies (e.g. honey, jam, Nutella). Only one transparent bag may be carried per person. Medication is excluded from this regulation. For further information, please contact the respective airline or your travel agency. You can find more information about luggage here.

What is considered bulky baggage?

If your baggage exceeds the free baggage allowance in terms of number of items, weight or size, you can check it in at the bulky baggage counter for an additional fee. Please check with the respective airline before booking whether and under what conditions you can check in your bulky and/or excess baggage.

Does it cost more to carry bulky baggage?

Yes. Please check the prices with your airline.

Is the bulky baggage registered?

Yes. Please contact the check-in desk on site.

What do I need to consider when transporting a bike?

Bicycles may only be transported in cardboard boxes, bicycle cases or bicycle bags. Only bicycles wrapped in film may not be loaded.

What is classified as dangerous goods?

The transport of dangerous goods is generally prohibited, in order to prevent any risk to air traffic. EU list of prohibited articlesIf you accidentally carry an item classified as dangerous, you can have it returned to you or to relatives, neighbours etc. by post for a fee of EUR 5.00.

Please note! Dangerous goods, liquids or lighters may not be shipped.

What are the opening hours of the terminal?

You can find the opening hours of the terminal here.

Can I stay overnight at the airport?

No. Our opening hours depend on our flight operations. The airport remains closed at night.

Is there a lost property office at Memmingen Airport?

Yes. Please contact our Airport Service Center if something has been lost at the airport.

Phone:+49 8331 9725 200
E-mail: auskunft@memmingen-airport.com

 

Please note that the ALLgate Service Desk is responsible for checked baggage or items forgotten on the aircraft.

Phone:+49 8331 984200-276
E-mail: lostandfound@allgate.de

How do I apply for a job at Memmingen Airport?

All job vacancies, as well as detailed information on how to apply for a job at Flughafen Memmingen GmbH, its subsidiaries and external service providers, can be found on our job portal.

What contribution does Memmingen Airport make to ensuring sustainability?

Memmingen Airport is committed to a sustainable approach to the environment with a wide range of measures. You can find an overview of our activities here.

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