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Lost & Found

Lost & Found

Have you lost or found something at the airport?

At the information desk located in the Airport Service Center, you can find out whether a lost item has been handed in, or you can report the loss or discovery of an item.

Report a loss online

Please only complete this form if you have lost something on the airport premises. Please note that the ALLgate Service Desk in the Airport Service Center is responsible for checked baggage or items forgotten on the aircraft.

ALLgate Service Desk
Phone: +49 8331 9725 276
E-mail: lostandfound@allgate.de

 

    What would you like to report?

    Photos of the damage

    Personal details

    When reporting a loss, we process your personal data in accordance with Art. 6 para. 1 lit. b GDPR, as this is necessary for the performance of a contract. Your data may also be transmitted to the airline if this is required to process your loss report. The data will be stored until the end of the third year following the year of your loss report. When reporting a found item, we process your data in accordance with Art. 6 para. 1 lit. c GDPR, as this is necessary to fulfil a legal obligation (here: lost property law within the meaning of the German Civil Code). The data will be stored until the end of the third year following the year of your found item report.

    * Required field

    Personal details

    When reporting a loss, we process your personal data in accordance with Art. 6 para. 1 lit. b GDPR, as this is necessary for the performance of a contract. Your data may also be transmitted to the airline if this is required to process your loss report. The data will be stored until the end of the third year following the year of your loss report. When reporting a found item, we process your data in accordance with Art. 6 para. 1 lit. c GDPR, as this is necessary to fulfil a legal obligation (here: lost property law within the meaning of the German Civil Code). The data will be stored until the end of the third year following the year of your found item report.

    * Required field

    Date of loss*

    What was lost?*


    Further details about the location of loss

    Personal details

    When reporting a loss, we process your personal data in accordance with Art. 6 para. 1 lit. b GDPR, as this is necessary for the performance of a contract. Your data may also be transmitted to the airline if this is required to process your loss report. The data will be stored until the end of the third year following the year of your loss report. When reporting a found item, we process your data in accordance with Art. 6 para. 1 lit. c GDPR, as this is necessary to fulfil a legal obligation (here: lost property law within the meaning of the German Civil Code). The data will be stored until the end of the third year following the year of your found item report.

    * Required field

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