Facilities & Services

WLAN, charging station & newspaper service

Memmingen Airport offers its passengers and visitors numerous services. Here you will find an overview of free WLAN, daily newspapers, cash machines and play facilities for our younger passengers.

Playground and play corner

To make the waiting time until departure as pleasant as possible for the little passengers, Memmingen Airport has a children’s playground from the Allgäu playground specialist Cucumaz. The lovingly designed wooden element promises both fun and variety. With or without a flight ticket: children can play and take off in the adventure playground on the east side of the terminal.In the non-Schengen area, the play area of Ravensburger Spieleland awaits other little passengers. This area offers children the opportunity to have fun before departure. Inspired by the popular Ravensburger games, the play corner invites you to play interactive games and puzzles. This is an entertaining way to pass the waiting time.

Daily newspaper in the terminal

Memmingen Airport offers its passengers a free newspaper service after the security check and in the arrivals area. The daily newspapers “Allgäuer Zeitungsverlag” and the “Südwestpresse” are available there every day.

Lost & Found

Have you lost or found something at the airport? At the information desk located in the Airport Service Center, you can find out whether a lost item has been handed in, or you can report the loss or discovery of an item.

Report a loss online

Please note that the ALLgate Service Desk in the Airport Service Center is responsible for checked baggage or items forgotten on the aircraft.

ALLgate Service Desk
Phone: +49 8331 9725 276
E-mail: lostandfound@allgate.de

Charging station for electric cars

Passengers travelling to the airport in an electric car can charge their vehicle at a charging station. The e-charging station with covered charging points is located in the immediate vicinity of the terminal. Parking is free of charge during the charging process. The charging stations are equipped with a telephone fault hotline that offers round-the-clock help with charging problems. As these are fast-charging stations; the vehicles can be charged before departure or on return in a short time. During your absence, the vehicles must be parked in one of the car parks.

Cash machine

There is a Sparkasse cash machine in the public area of the terminal.

Refund of value added tax

If you are resident outside the EU, you can have a proportion of the VAT you have paid refunded. All forms with a customs stamp that is not older than four years will be processed. You can put the Global Blue forms in the letterbox at check-in counter 1.

Smoking at the airport

Smoking is only permitted in the designated areas. The smoking area in the beer garden is located in the security area. After passport control, you have the opportunity to smoke in our smoking cabin.

Free Wi-Fi

Free WLAN is available to all visitors and passengers in the terminal at Memmingen Airport. They can surf the Internet conveniently, free of charge and with no time limit. Memmingen Airport is the first regional airport in Germany to introduce this service together with its partner smartONE.

The free service is available both in the public area of the terminal and in the waiting area after the security check. In addition, BayernWLAN, an initiative of the Bavarian State Office for Digitalisation, Broadband and Surveying, offers free Internet access at Memmingen Airport.

The service can be used with any Internet-enabled device, including smartphones, tablets and laptops. Registration is not required. Simply select the WLAN network “FREE smartONE WIFI” or “@BayernWLAN” and off you go!

Find out more at www.smartone.de and www.wlan-bayern.de.

Point of contact in the area of security

Customs at Memmingen Airport

Customs monitors the cross-border movement of goods. Customs declarations for the import and export of goods can also be submitted.The customs authority also accepts cash declarations and issues export certificates for proof of purchase.

Contact:
Phone: +49 8331 9725 521
E-mail (function mailbox): KEFR-MM.HZA-AUGSBURG@ZOLL.BUND.DE

Border authority and general police authority

The responsible police station at Memmingen Airport is both the border and general police authority. The officers at Memmingen Airport are responsible for compliance with entry regulations and for general police duties.

Contact:
Phone: +49 8331 100 511
E-mail (function mailbox): pp-sws.memmingen.gpg-flughafen@polizei.bayern.de

Security check

Passenger screening at Memmingen Airport is carried out by Sicherheitsgesellschaft Memmingen (SGMM), a company owned by the Free State of Bavaria.To ensure that all inspections run smoothly, please follow these instructions. Lists of permitted and prohibited items can be viewed at the Airport Service Center or at Luftfahrt Bundesamt.

© 2024 Flughafen Memmingen GmbH
Allgäu